First time at the San Juan and I am very satisfied. It's a quiet hotel with familiar vibes, and I felt immediately at home. The staff are super kind and helpful. The pool area is pleasant and relaxing. A good plus is the complimentary umbrella + two chairs at the beach, which was very welcome. My room needed some renovation but everything was very clean (towels included), comfortable and functioning. All in all, it was a great stay and can't wait to be back. Thanks to all the staff for treating me well.
Antonello
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The place was what I wanted... a clean room in a nice hotel with bar, on South Miami Beach. The Ritz Carlton is directly across the street....for 4 times as much and not any nicer. Claudio the desk manager made sure everything was as expected...he even reminded me my room included a free breakfast when I missed the first morning due to a meeting. They actually cared that I was getting my value worth. The breakfast as more than sufficient and poolside.
Thomas
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Hotel location is excellent, few steps from restaurants, drugstores, shops, liquor stores. One block from Lincoln Rd.. Also one block from the beach, where chairs and umbrella are offered free of charge. Beach/Pool towels provided. Staff are extremely attentive, helpful, friendly, can´t praise enough. Bedrooms are good-sized, new bed-linen and plenty of pillows. Free bottles of water available at reception. Valet service at US$ 42 + taxes/night.
Joyce
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Location, close to the beach w beach club, nice pool, clean rooms
Horacio
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Great location, swimming pool, friendly staff, near public parking, free umbrella, towels and lounge chairs on the beach.
Svedbox
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The location is perfect, The pull is nice , and the service staff was polite.
Ivaylo
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Great location & proximity to both beach & Lincoln St. Mall. Really awesome!!
Peter
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Everything was according to the positive reviews. Very clean, the stuff were sweet and proactive. The courtyard was lovely and relaxing. My only complaint is that the type of sound insulation is poor therefore we hear: voices, steps from the unconsidered people, in the middle of the night. Some neighbors are noisy. Other than that was very good experience. Ahh bring your pillow
Lisa
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The San Juan Hotel is very close to all of the shops and restaurants along Collins as well as the beach. Access to the Boardwalk was easy. The Boardwalk was FANTASTIC. We walked miles and miles each day. All the way south around the city and north past mid-beach. You can spend hours walking each day exploring the beach/city.
Michael
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Walking distance to shops and restaurants and bars, they helped get our luggage out of the car, and parked my car for me, the room was on the first floor and had to go up steps and they carried all luggage for 4 females to our room.
White
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